Shipping Information
Shipping Policy of Explorer Essence
Below, you will find the estimated delivery time for all our shipments:
● Once an order is placed, we require 1-3 business days to process it. During the week, this typically takes one business day, but if you place an order on Friday evening or over the weekend, it may take slightly longer.
● After processing, your order will be shipped. Due to high demand, the average delivery time is 8–12 business days.
We strive to make the ordering and delivery process as user-friendly as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service. Below, we explain how your order is processed and delivered.
Placing an Order
Ordering from Explorer Essence is simple. First, visit the product page and add the desired product to your cart by clicking the black "Add to Cart" button. Make sure you have selected the correct variants. If everything is correct, proceed to checkout by clicking "Proceed to Checkout".
On the information page, enter the correct shipping address and click "Continue to Shipping". On the "Shipping" page, you can verify the entered address details. Please note that all shipments are completely free. Click "Continue to Payment" and select your preferred payment method.
All payment options on our webshop are SSL-encrypted, ensuring a secure payment environment. You can pay with credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment from your bank. Click "Complete Order" and follow the instructions on the chosen payment page. If you experience any issues, feel free to contact us.
Shipping Costs
We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order quantity required.
Shipping Your Order
Have you found the perfect smart travel item on our website? We aim to process and ship your order as quickly as possible. To maintain fair pricing, we collect packages in bulk and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in contributing to a better and healthier world.
We do our best to ship your order as quickly as possible. If you want to ensure that your order is shipped today, please contact us via email. Our service team will be happy to assist you in finding the best solution.